Privacy Policy
Last Updated: 21 June, 2026
Welcome to SJM Event Styling ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and use our website.
1. Information We Collect
Information You Provide
You may voluntarily provide:
- Name
- Email address
- Phone number
- Account credentials
- Information submitted through forms, support requests, or communications
Information Collected Automatically
When you access our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Date and time of visits
- Referring website addresses
Cookies and Similar Technologies
We may use cookies and similar technologies to remember user preferences, improve website functionality, monitor website performance, and enhance user experience.
You can disable cookies through your browser settings, although some website features may not function correctly.
2. How We Use Your Information
We may use your information to:
- Provide and maintain our services
- Create and manage user accounts
- Respond to enquiries and support requests
- Improve website performance and functionality
- Detect, investigate, and prevent fraud or security incidents
- Comply with legal obligations
- Communicate important service updates
3. Disclosure of Personal Information
We do not sell your personal information.
We may disclose your information to:
- Service providers who assist in operating our website
- Professional advisers such as accountants, auditors, or legal advisers
- Government authorities where required by law
- Law enforcement agencies when legally permitted or required
Any third-party service providers are required to protect your information and use it only for the purposes for which it was disclosed.
4. Overseas Disclosure
Some service providers may store or process data outside Australia.
Where personal information is transferred overseas, we will take reasonable steps to ensure it receives a level of protection comparable to Australian privacy requirements.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Interference
- Modification
- Disclosure
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or de-identified where reasonably practicable.
7. Access and Correction
You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or outdated.
Requests can be submitted using the contact details provided below.
8. Children's Privacy
Our website is not specifically directed at children under 18 years of age. We do not knowingly collect personal information from children without appropriate consent where required by law.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of any third-party sites they visit.
10. Marketing Communications
If you subscribe to newsletters or updates, we may send communications relating to our services.
You may opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
11. No Advertising
Our website does not display third-party advertisements and does not sell personal information to advertisers.
12. Complaints
If you have concerns about how we handle your personal information, please contact us first.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Continued use of the website after changes are published constitutes acceptance of the revised Privacy Policy.